Unique Networks provides Local and Remote IT Support and Maintenance related services to businesses across multiple industries. We're able to assist small businesses, ranging in size from 1 to 100 PCs, who may not have their own full time IT support as well being able to supplement and assist larger businesses, with computer numbers ranging from 100 to 1000, who do have existing IT staff.

Our IT Support and Maintenance is offered to business in four ways.

   Informal Support

   Managed Services
   Support/Maintenance Plans

   Fully Outsourced

Hourly Rates - No Fix No Fee Guarantee*

The following is the current hourly rates based on the technician performing the work.

Helpdesk Officer
$90 per hour
$80 per hour
Senior Helpdesk Officer
$110 per hour
$100 per hour
Systems Administrator
$130 per hour
$120 per hour
Senior Systems Administrator
$150 per hour
$140 per hour

Here is a quick breakdown of the technicians skill level/experience:

Helpdesk Officer - min 12 months experience, MCP/MCTS Qualification

Senior Helpdesk Officer - min 2 years experience, MCP/MCTS Qualifications plus completion of study/exams for MCITP

System Administrator - min 4 years experience, MCSE/MCITP/ITIL Qualifications

Senior Systems Administrator - more than 5 years experience, MCSE/MCITP/ITIL/Cisco Qualifications

*Conditions Apply