Support

Unique Networks provides Local and Remote IT Support and Maintenance related services to businesses across multiple industries. We're able to assist small businesses, ranging in size from 1 to 100 PCs, who may not have their own full time IT support as well being able to supplement and assist larger businesses, with computer numbers ranging from 100 to 1000, who do have existing IT staff.

Our IT Support and Maintenance is offered to business in four ways.

  • Informal Support
  • Support / Maintenance Plans
  • Managed Services
  • Fully Outsourced

Hourly Rates - No Fix No Fee Guarantee*

The following is the current hourly rates based on the technician performing the work.


Description

Informal

Support / Maintenance

Helpdesk Officer

$90 per hour

$80 per hour

Senior Helpdesk Officer

$110 per hour

$100 per hour

Systems Administrator

$130 per hour

$120 per hour

Senior Systems Administrator

$150 per hour

$140 per hour

Here is a quick breakdown of the technicians skill level/experience:

Helpdesk Officer min 12 months experience, MCP/MCTS Qualification

Senior Helpdesk Officer min 2 years experience, MCP/MCTS Qualifications plus completion of study/exams for MCITP

System Administrator min 4 years experience, MCSE/MCITP/ITIL Qualifications

Senior Systems Administrator more than 5 years experience, MCSE/MCITP/ITIL/Cisco Qualifications

*Conditions Apply

Get IT Support...

What they say about us

"We strongly recommend anyone with a server (or thinking of getting a server) or more than 4 computers to contact Matt's Team for a review."

Marketing Manager

Brad Lauder
  • Data Backup

    Data is generally regarded as a company's first or second most valuable asset - right on par with people. Equally important...

  • Disaster Recovery

    Disaster recovery is the policies and procedures that are developed to return a business to...

  • Data Security

    All businesses with sensitive data need to take proper steps to ensure their network, servers and computers are secure....